Getting started
App user guide
The app's 41 menus explained: what they are for, how to use them and why they matter to you as a TESTC member.
Getting started
First steps: sign in, complete your profile and find your services.
Help and guides Step-by-step guides for members and voters, candidates and observers, illustrated with the platform's screens, downloadable as PDF, plus all the frequently asked questions.
How to use it
- Open “Help” in the menu, or the “Help and guides” tile.
- Choose your guide: member and voter, candidate or observer.
- Follow the numbered steps, or download the PDF to keep it.
- A specific question? Search for it in “Frequently asked questions”.
Why it matters
Every step of the election is explained, with the dates, the rules submitted to the General Assembly and good security habits.
Home The app's opening page: TESTC and embassy headlines, and all services as icons.
How to use it
- Scroll through the banners to read the latest news.
- Tap an icon to open the service, or use the search at the top to find it by name.
- The bottom bar (Home, Vote, My space, Documents, More) always stays visible.
Why it matters
It is your starting point: important announcements (assemblies, solidarity, elections) appear there first.
My space Your personal member account: your information, card, contributions, notifications and all services reserved for members.
How to use it
- Sign in with the code received on WhatsApp or by e-mail, or with your password (member no., e-mail or WhatsApp).
- Your tiles then appear: tap the one you need.
- A red dot on a tile means something to read or do.
Why it matters
Most TESTC services go through your space: it guarantees it is really you and keeps your data private.
Update (my profile) Update your information: contact details, date of birth, neighbourhood, profession, photo, and your family members.
How to use it
- Open "Update" in your space.
- Complete the information marked "to complete" and save.
- Add your ID photo: it is used for your card.
- In "My password", choose a password to sign in faster.
Why it matters
Up-to-date information allows the Commission to reach you, issue your card and inform you (birthday, solidarity, assemblies).
Member update For members on the list who do not have an account yet: find your record with your member number and complete it.
How to use it
- Enter your member no. and your name.
- Enter your WhatsApp number: a verification code is sent to you.
- Enter the code, then complete your information.
Why it matters
This step activates your account and gives you access to all member services.
My card Your digital membership card, with your photo and verification QR code.
How to use it
- Open "My card": it shows directly once your identity has been verified on this phone.
- Show it at assemblies, meetings or to prove your membership.
- It remains visible even without an Internet connection.
Why it matters
It is the official proof that you are a TESTC member.
Notifications All your messages: Commission news, contribution reminders, board replies, birthdays…
How to use it
- Open a notification to read it in full.
- "Mark all as read" clears the list.
- In the app, they also arrive as notifications on your phone.
Why it matters
Nothing important escapes you: an important notification keeps being recalled until it is read.
My menu (reorder) Choose the order of your tiles in "My space".
How to use it
- Press and hold a tile, then drag it (or use ▲ ▼).
- Save: your favourite services appear first.
Why it matters
You reach the services you use most more quickly.
Community life
Get informed, take part, help each other.
Embassy (communications) Official information from the Embassy of Cameroon and the Commission: notices, invitations, reminders.
How to use it
- Open a communication to read it or download the attached image or PDF.
- New communications are flagged with a badge.
Why it matters
It is the reliable source of official announcements, without rumours.
General assemblies Announced GAs, your attendance on the day, and the reports: decisions, minutes, documents.
How to use it
- On the day of the GA, in the room: tap “I am present” and enter the 6-digit code shown by the board (it changes every 30 seconds).
- The board validates your attendance; your attendance total is shown at the top of the page.
- After the GA, open the report, read it page by page and give your feedback.
Why it matters
Your GA attendance is counted: the statutes take it into account for future candidacies.
Term report The board's record during its term: contributions, solidarity, insurance, assemblies.
How to use it
- Open the report for the current term or a previous one.
Why it matters
Transparency: every member can see how the community's money and actions were managed.
Solidarity The community's social cases (death, illness, repatriation…) and your contributions.
How to use it
- Choose the social case you are contributing to.
- Enter the amount and who you gave it to (focal point or authorised Commission member).
- Follow the collection report.
Why it matters
Mutual aid is at the heart of TESTC: every contribution is recorded and visible in the report.
My contributions The history of your solidarity contributions confirmed by the Commission.
How to use it
- Open "My contributions" to see each social case and the amount paid.
Why it matters
You keep a record of your participation, useful for solidarity-related rights.
Your ideas Propose a service, an app improvement or an idea for the community to the board.
How to use it
- Choose the type of proposal, write a title and describe your idea.
- The board replies: accepted, kept for the General Assembly, implemented…
Why it matters
Every member can help the community move forward.
Complaints and reports File a complaint, report abuse or a problem, or request mediation, in full confidentiality.
How to use it
- Choose your request and the category, describe the facts and add photos if you have any.
- Tick "urgent" if you are in danger, "anonymous" if you do not want your name to be shown.
- Keep your case number and follow each step: review, investigation, meeting, support towards the embassy…
Why it matters
No one should face abuse alone: the board listens, protects and supports you.
Événements Les événements de l'association (soirée, sortie, tournoi, conférence…) : inscription en un geste et billet avec QR code.
How to use it
- Ouvrez « Événements » et choisissez un événement à venir.
- Touchez « Je m'inscris » (indiquez le nombre de personnes si des accompagnants sont permis).
- Événement gratuit : votre billet est confirmé tout de suite. Événement payant : votre place est réservée ; payez puis déclarez le paiement depuis votre billet (référence et capture) ; le bureau confirme.
- Complet ? Inscrivez-vous sur la liste d'attente : dès qu'une place se libère, vous passez automatiquement et vous êtes prévenu(e).
- Le jour J, présentez le QR code de votre billet à l'entrée.
Why it matters
Plus de listes sur papier ni de places vendues deux fois : le bureau sait qui vient, qui a payé et qui est entré.
Dons Soutenir un projet de l'association (siège, aide, équipement…) et suivre la progression de la collecte.
How to use it
- Ouvrez « Dons » et choisissez une collecte ouverte.
- Envoyez votre don avec le moyen indiqué (Mobile Money, virement, espèces au bureau…).
- Déclarez-le avec le montant et la capture du paiement ; cochez « anonyme » si vous ne voulez pas que votre nom soit affiché.
- Après vérification, le bureau valide : vous recevez un reçu numéroté en PDF, à retrouver dans « Mes dons ».
Why it matters
Chaque don est vérifié et tracé : la progression affichée est réelle et chaque donateur a son reçu.
Flash ads Des annonces courtes entre licenciés, en deux listes : les services proposés (« Je propose ») et les services recherchés (« Je recherche »), avec une ou deux photos et une date d'expiration.
How to use it
- Ouvrez « Annonces flash » : l'onglet « Services proposés » ou « Services recherchés ».
- Pour publier, touchez « Je propose » (vous fournissez un service ou un bien) ou « Je recherche » (vous avez besoin d'un service).
- Choose the area: products and sales, services and repairs, lessons, transport and parcels, finance (money transfer and exchange), housing, odd jobs, events, lost or found, mutual help. Write the title and details, add one or two photos.
- Set the start. “I'm looking for” expires automatically after 5 days; “I offer” expires after 14 days at most. Then post the ad again if needed.
- At the start time, all members get a notification; they reply directly on WhatsApp.
- At the end, the ad and its notification disappear on their own. You can also remove it earlier.
Why it matters
Ads no longer flood the WhatsApp group chat: they reach all members at the right time, then fade away. The bureau can cancel an inappropriate ad.
Become a sponsor Put your business in front of the whole community: “TESTC sponsor” opening screen, banner in My space or sponsored service.
How to use it
- Open “Become a sponsor” and tap “Book a placement”.
- Choose the placement and a free period (the calendar shows dates already taken: one sponsor at a time). The price shows right away.
- Enter your business name, a tagline, your link or WhatsApp, and add your logo.
- The period is held for 72 hours: pay by Mobile Money or in cash to a Commission member, then declare your payment.
- As soon as the Commission approves the payment, your ad shows by itself on the planned dates and stops at the end. You can follow the number of views and clicks.
Why it matters
You reach the whole community, and your fees fund TESTC and the platform in equal shares.
Jobs Open positions shared by members: call centres, restaurants, tailoring, retail, cleaning…
How to use it
- Open “Jobs”, filter by sector or city, then open a job to read the company, the position and the requirements.
- Tap “Contact on WhatsApp”: WhatsApp opens with a ready-written message for the contact person.
- Hiring? Tap “Post a job”, enter the company, the position, the details and the WhatsApp number to contact. Mark the job “filled” as soon as the position is taken.
- A job looks suspicious (money requested, wrong number)? Report it: the board will check.
Why it matters
Mutual aid also means work: every shared position can help a compatriot. Never pay to get a job.
Birthdays Members celebrating their birthday today and in the coming days. On your birthday, TESTC sends you its wishes by WhatsApp and e-mail.
How to use it
- When a member celebrates their birthday, you receive a notification.
- Open “Birthdays”: their name and WhatsApp number are shown.
- Tap “Write on WhatsApp” and wish them a happy birthday in your own words.
- To receive wishes, enter your date of birth in “Update”. You can also untick “Announce my birthday to members”.
Why it matters
A short message on the day strengthens the ties of the TESTC family. Only the day and month are shown, never the age.
Happy events Births and weddings in the community, announced by members and confirmed by the Commission.
How to use it
- To announce a birth: the baby's first name, date, parents' names and at least one document (photo of the baby or birth certificate).
- To announce a wedding: the future spouse's name, the wedding date and at least one document (photo of the couple, invitation or certificate).
- The Commission checks, chooses the photos to publish, then confirms: all members are informed.
- Open an announcement and tap “Congratulate on WhatsApp” to write to the family.
Why it matters
Announcing is optional. Official documents are only used for verification and are never shown to members.
Marketplace Post your products, items or services for free, and find those of compatriots.
How to use it
- Open the Marketplace and post your listing.
- Buyers contact you directly, with no middleman.
Why it matters
It keeps the community's economy alive.
Documents TESTC documents: statutes, rules, guides, forms.
How to use it
- Open a document to read or download it.
- Some documents are reserved for identified members.
Why it matters
Knowing the statutes means knowing your rights and duties as a member.
Board The members of the Commission and the board, with each person's role.
How to use it
- Open "Board" to see who does what.
Why it matters
You know whom to contact.
Contributions and payments
Be up to date, pay and keep your receipts.
My contributions Your monthly contributions and your insurance: what is paid, what remains to be paid.
How to use it
- Check the months to be paid.
- Send the amount by Mobile Money or hand it in cash to the collector, then declare your payment.
- The Commission confirms: your status is updated.
Why it matters
Being up to date entitles you to benefits (insurance, solidarity) and to vote.
My payments Pay and find all your receipts: membership, contributions, card, donations.
How to use it
- Declare a payment (amount, method, screenshot of the proof).
- Download your receipts once the payment is confirmed.
Why it matters
Every payment is traced: your receipts are proof.
Elections
Everything you need to take part in the election.
Vote Online voting to elect the president and the board, during the voting period.
How to use it
- On voting day, open "Vote" and identify yourself.
- Choose your candidate and confirm.
- Keep your vote receipt.
Why it matters
Your vote chooses the community's leaders. The vote is secret.
My vote receipt Check that your vote has been recorded, using the code on your receipt.
How to use it
- Enter the code on your receipt.
Why it matters
You have proof that your vote counts, without anyone knowing who you voted for.
Run for office Submit your application for a position during the application period.
How to use it
- Read the requirements for the position.
- Fill in the application, attach the required documents and pay the fees.
- Follow the Commission's decision.
Why it matters
Any member who meets the requirements can stand.
Positions Positions to be filled and their requirements.
How to use it
- Open a position to see its role and the requirements to stand.
Why it matters
To choose well… or to stand as a candidate.
Timeline Key dates: applications, campaign, electoral roll, vote, results.
How to use it
- Check the steps and their dates.
Why it matters
You never miss a deadline.
Voters' list Check that you are on the electoral roll and file a claim if needed.
How to use it
- Identify yourself, then search for your name.
- If there is a mistake or omission, file a claim.
Why it matters
Only registered members can vote: check in time.
Results Official election results, published by the Commission.
How to use it
- Open "Results" after the vote closes.
Why it matters
Public and verifiable results.
Help and settings
Find an answer, get help, keep the app up to date.
FAQ Answers to the most frequent questions.
How to use it
- Browse the questions or search for a word.
Why it matters
The answer is often already there.
App support The app's mutual-help WhatsApp group, for any difficulty using it (installation, login, code, display…).
How to use it
- Tap “App support”: the “TESTC App — Mutual help & Assistance” WhatsApp group opens; join it (if approval is required, a bureau member accepts it).
- Explain your problem, say Android or iPhone and attach a screenshot if possible.
- For a community question (contribution, solidarity, card, elections…), use “Contact the bureau” instead.
Why it matters
The support team and other members answer and help you move forward.
WhatsApp groups Tous les groupes officiels : le groupe des licenciés de la TESTC, la chaîne « TESTC App — Infos & Support » (guides, nouveautés, annonces) et le groupe « TESTC App — Entraide & Assistance » (questions et échanges).
How to use it
- Tap “Follow the channel”: you receive the information, with no discussion.
- Tap “Join the group” to ask questions; if approval is required, a bureau member accepts your request.
- The links are in the “More” tab, on the home screen and at the bottom of the website.
Why it matters
You are informed first and find help from the community.
App update See the version installed on your phone and install the latest version if needed.
How to use it
- Open "More" → "App update".
- "Refresh now" reloads the latest content.
- If a new version is required, tap "Download", then open the file to install it.
Why it matters
New features arrive on their own; only a new version of the app must be installed manually.
Without an Internet connection The app keeps a copy of pages already opened: your card and your information remain available without Internet.
How to use it
- Open your usual pages when you have Internet: they are kept on the phone.
- Offline, a banner tells you that you are viewing a copy.
Why it matters
Your card remains available everywhere, even without network.
App theme Change how the app looks (menus, icons, colours), like your phone's theme.
How to use it
- Open "More" → "App theme" (or the "Theme" line in My space).
- Look at the previews and tap "Apply" on the one you like.
- Your choice is kept on this phone and on your account.
Why it matters
Everyone uses the app in the style they like, without changing their information.
Language Use the app in French or English.
How to use it
- Tap FR or EN at the top of the screen or in "More".
Why it matters
Everyone uses the app in the language they understand best.
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